Sharon Carl

Sharon Carl, MA, M.Ed, LPC

President/CEO of Mending Hearts
Registered Play Therapist-Supervisor

Sharon specializes in play therapy, early childhood trauma, trauma recovery, grief/loss, attachment, adoption issues, children's therapy, women's and family issues. She offers clinical supervision groups for play therapists and associate level counselors. Sharon also periodically offers parenting classes. She is a trainer for the "Taming the Trauma Tremors" training for foster/adoptive parents.

Sharon holds a M.A. degree in Counseling from Ottawa University and an Advanced Certificate in Marriage and Family Therapy. She additionally holds a M.A. in Education from Arizona State University. She has advanced training in play therapy, trauma focused therapy, and attachment therapy. Sharon's scriptural foundation for ministry is Isaiah 61:1-3 and James 1:27.

Kristi Estrada

Kristi Estrada, BA, MAPC

Kristi received her Master’s in Professional Counseling from Liberty University.

Kristi's passion is to help restore victims of trauma and abuse. She also works with family relationship issues, anxiety, depression and grief. Her desire and passion is to see people healed and restored for the glory of God

Crystal McCabe, M.Ed. MC, LAC

Crystal earned a Bachelors of Science degree in Psychology from Thiel College, a Masters of Science in Education/Special Education degree from Grand Canyon University, and a Masters of Science in Professional Counseling degree from Grand Canyon University. Crystal is in the final stage of completing her doctorate program  at Grand Canyon University in General Psychology with an emphasis in Industrial and Organizational Psychology.

Crystal spent 7 years teaching children with emotional and learning disabilities. She currently teaches in the Special Education Department at Grand Canyon University. Prior to teaching, Crystal worked as a Program Specialist in a workshop setting, helping adults with mental retardation and traumatic brain injuries. Crystal has also worked inpatient psychiatric with both adults and children providing individual and group counseling as well as outpatient treatment in the patient’s homes, schools, and community.

Her experiences and passion for helping others has helped her discover a special interest in working with children, adolescents, and individuals and families with disabilities. Other areas of special interest include grief/loss counseling, trauma, and behavior management.

Crystal is married to Mike and has two sons.

Diana Steiner

Bio and credentials coming soon.


Sharon Carl

Sharon Carl - Founder, President/CEO

Sharon is the Founder and current President/CEO for Mending Hearts. She serves as the Board President and oversees the clinical and administration of Mending Hearts. She is an Adjumct Professor for Fuller Theological Seminary and has served as a Board member for the Arizona Association for Play Therapy and Hannah's Home.

Sharon holds a M.A. degree in Counseling from Ottawa University and an Advanced Certificate in Marriage and Family Therapy. She additionally holds a M.A. in Education from Arizona State University and advanced training in non-profit leadership.

Joni Pourchot

Joni Pourchot - Vice President

Joni Pourchot is a Phoenix native with over 20 years of experience in the accounting field, working in Phoenix and overseas. Her expertise is in the non-profit sector, working in the behavioral health, social service, and medical fields.

In June 2008, Ms Pourchot graduated with honors from the Masters in Business Administration program at Keller Graduate School of Management. Her business is Pourchot Accounting, LLC.

Mike Marks

Mike Marks - Treasurer

Mike Marks is a pastor at Echo Mountain Church. Mr. Marks has also been very involved in non-profit business and technology for the past fifteen years and has served the behavioral health and social service groups quite closely.

Mr. Marks and his wife of fourty-three years have a married daughter.



Counselors working directly with consumers in individual, family, marital, or group therapy, shall have at least a master's degree or be an intern in an accredited university counseling program or social work program. Master's level therapists with related social work/mental health degrees are most often used and are preferred. All therapists shall be licensed through the Board of Behavioral Health Examiners. Failure or inability to qualify, or to come into compliance with these requirements, shall be reason enough for dismissal. Those counselors who are not yet licensed receive direct supervision.

Pastoral Counseling

The primary objective of pastoral counseling is to offer spiritual and emotional care through Theocentric therapy. Pastoral counseling is a dynamic and rich approach to life's issues from a Christian world view. Pastoral counseling draws on the wisdom of research from the best theoretical perspectives that are consistent with Biblical principles, providing insight into the human condition.


Mending Hearts Family Services uses consultants in various professional disciplines on an as needed basis. These include, but are not limited to, the following: Psychologists, Psychiatrists, Neurologists, Occupational Therapists, Physical Therapists, Medical Doctors, Speech Therapists, Teachers and Clergy.